How do I Signup a New Account?
- Log in to www.ipaynow.com.ng or download IPaynow Mobile App from your App Store
- select Signup
- complete the provided Form and select Signup (Your account will be created)
- Login to your account using your Username and Password and you will be prompted to pay your Annual Subscription fee of N2,500.00 using any of the two (2) options provided
- Select Pay with Card and pay from your Bank using your Debit Card details or
- Select Pay By Transfer and pay by transferring the money to the specified Account. Send proof of payment by WhatsApp to the number provided, and then you will receive your Subscription Code to complete the process.
Immediately after payment, your Account is created automatically with N1,000.00 credited to your Wallet. You can then access your Account and Dashboard and start operation instantly
How do I buy Airtime?
- Login to your account
- select Pay Bills & Earn
- select Buy Airtime
- Enter the Mobile Number and Amount of Airtime you need
- Then Select Pay from Wallet
How do I buy Data?
- Login to your account
- Select Pay Bills & Earn
- select Data & Internet Subscription
- select Service Provider (MTN, Glo, Airtel, 9Mobile or Smile)
- select your preferred Data Pan
- Enter Mobile Number (For Smile Data, Enter registered E-mail)
- Then Select Pay from Wallet
How do I Pay Electricity Bills?
- Login to your Account
- select Pay Bills & Earn on the Home page
- select Pay Electricity Bill
- Select your Service Provider (IKEDC, AEDC, EKEDC, KEDCO, PHED, etc)
- Select your Meter type (Postpaid or Prepaid)
- Enter Amount and Meter No. ( For Postpaid, Enter Amount and Account No. on bill)
- System will automatically verify and display the account details
- If Account details are correct, select Pay from Wallet
- For Prepaid, you will receive a payment Receipt on your registered email with your Token to recharge your Meter and for Postpaid, you will also receive a Receipt of payment on your email
How do I Pay Cable TV Subscription?
- Login to your Account
- Select Pay Bills & Earn
- select Cable TV Subscription
- Select your Service Provider (DSTV, Gotv or Startimes)
- Select preferred Subscription Plan
- Enter Smart Card Number and system will automatically verify and display account details
- If Account details are correct, select Pay from wallet and your service will be automatically restored upon successful payment
How do I carry out POS Services?
- Login to your Account
- Select POS Service
- The Transfer form will display,
- Select Destination Bank and enter Account Number. The Account Name will display.
- Check Account Name displayed and if correct, Enter Amount and
- Select the Transfer Button and the money will be transferred from your wallet balance to the destination account immediately
How do I receive money on POS Services?
Use of Client Debit Card is not possible on this Platform; you can only receive money from Clients through Transfer to your Paynow Wallet Account Number. Wait to confirm receipt of the money on your Wallet
How do I Refer Friends & Earn?
- Login to your Account
- Select Refer Friends & Earn
- Your referral link will display, Copy the link and send to those you want to refer and ensure they signup using your referral link. Immediately your referral pays the Annual subscription fee, your Wallet is automatically credited with your referral bonus of N1,000.00
How do I check my Transactions?
- Login to your Account
- On the Home page Select My Transactions and details of all your transactions will be displayed
How do I check my Earnings?
- Login to your Account
- On the Home Page Select My Dashboard and all your Earnings will be displayed (Wallet Balance, Bills & Utilities Earnings & Referral Earnings)
How do I edit my Profile?
- Login to your Account
- On the Home Page Select Edit Profile
- To edit Profile Picture, Select Choose File to choose or add your preferred picture and Select Update
- To Edit Profile, Select Edit Profile and you will have access to change only your Phone Number and Address
- To change your Password, Select Change Password and you will be required to fill in your Existing Password and the new one, after which you Select Update Now and your Password will be successfully changed.
How do I send a complaint to Admin?
- Login to your Account
- Select the Menu Button (Top right)
- Select Contact Support from the dropdown list and a new page will open
- Select your Subject from the list (Transaction Failure, Card Issues, Queued Payment, Withdrawal & otters)
- Enter your Username and Wallet Account Number
- Enter your Transaction Reference if your Complaint is transaction related (You will see your transaction reference on your My Transaction page)
- Write your query or complaint
- Then select the Submit button to send your complaint for resolution
How do I transfer from my wallet to another Merchant’s wallet?
- Login to your account and Select Dashboard on the Home Page
- Scroll down to Wallet To Wallet Transfer and Select Transfer
- Enter the Wallet Account Number and the Account Name will automatically display
- If Account Name is correct, enter Amount and select Send. The amount will be transferred immediately to the chosen Wallet Account.
How do I Fund my Wallet?
- Login to your account and Select Dashboard on the Home Page
- Scroll down to Fund Wallet and Select Add Funds
- Details of the funding options available will display and you can use any convenient option
How do I withdraw funds from my Wallet to my Bank Account?
- Login to your account and Select Dashboard on the Home Page
- Scroll down to Withdraw To Bank Account and Select Withdraw Funds
- Select Bank and enter Account Number and the system will verify and display Account Name.
- If Account Name is correct, enter Amount and select Withdraw and the amount will be transferred immediately to the chosen Bank Account.